Privacy Policy

PRIVACY POLICY

Last updated: March 23, 2026

At Eslaby, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European Union laws.

1. Data Controller

Owner: Hugo Ribé
Email: [email protected]
Location: Bratislava, Eslovaquia

2. What Personal Data We Collect

When you place an order, we may collect the following personal data:

  • Full name
  • Shipping address
  • Email address
  • Phone number (if provided)
  • Order details

We do not collect or store your payment details. Payments are securely processed through third-party payment providers via SureCart.

3. Purpose of Data Collection

Your personal data is collected solely for the following purposes:

  • Processing and fulfilling your order
  • Sending order confirmations
  • Shipping your products
  • Responding to customer service inquiries
  • Complying with legal and tax obligations

We do not use your data for marketing purposes and we do not send newsletters unless you explicitly subscribe in the future.

4. Legal Basis for Processing

We process your personal data based on:

  • The performance of a contract (to fulfill your order)
  • Compliance with legal obligations (tax and accounting requirements)

5. Data Retention

We retain your personal data only for as long as necessary:

  • For order fulfillment and possible returns (14-day withdrawal period)
  • As required by applicable tax and accounting laws

After this period, personal data is securely deleted or anonymized.

6. Data Sharing

We may share necessary data only with:

  • Shipping providers (to deliver your order)
  • Payment processors (through SureCart)
  • Accounting or tax authorities if legally required

We do not sell, rent, or trade your personal data to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Payments are processed securely through encrypted connections.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (when legally possible)
  • Restrict processing of your data
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at:

[email protected]

9. Cookies

Our website may use essential cookies required for the proper functioning of the store (such as shopping cart functionality).

We do not use tracking or marketing cookies unless explicitly stated in a separate Cookies Policy.

10. Changes to This Policy

We reserve the right to update this Privacy Policy when necessary. Updates will be published on this page.